Terms of service
1. Introduction
1.1. The sale of products executed remotely through this site, bysecondstudio.com (hereinafter referred to as the "Website"), is governed by the following General Terms and Conditions of Sale.
The products offered on the Website are sold directly by Second Studio (IInd Studio) (hereinafter referred to as "Second Studio"). Second Studio is a company incorporated under Swedish law, with its registered office at Heurlins Pl. 1, Gothenburg, Sweden.
1.2. The use of the remote sale service governed by the General Terms and Conditions of Sale herein is exclusively reserved for consumers (hereinafter referred to individually as "Customer" or, collectively, "Customers"), meaning natural persons acting for purposes not related to their business, entrepreneurial, artisanal, or professional activities. All customers must be over the age of 18 (or, if younger, authorized by their legal representative).
The resale or transfer of the products purchased on the Website for any commercial or professional purpose is expressly prohibited.
1.3. The language used to execute the sales contract through this Website is English.
1.4. The General Terms and Conditions of Sale are published on the Website for Customers' information, storage, and reproduction purposes, in compliance with applicable laws currently in force.
1.5. The purchase of products is exclusively governed by the General Terms and Conditions of Sale published on the Website and in effect at the time of purchase.
Second Studio reserves the right to amend and/or integrate the General Terms and Conditions of Sale at any time. Any amendments and/or integrations shall only be effective for purchases made after the new version of the General Terms and Conditions of Sale is published.
2. Product Availability
2.1. The Customer acknowledges that the products offered by Second Studio on the Website (hereinafter referred to as the "Products") may be limited in number, and he/she is therefore aware that Second Studio will need to check their availability at the time of purchase.
2.2. Occasionally, the availability of certain Products may incur inconveniences. In such circumstances, Second Studio shall inform the Customer promptly. In the event the order is only partially available, the Customer will be informed accordingly. However, the Customer agrees and accepts to receive only the available products.
2.3. Second Studio reserves the right to change the articles sold on the Website at any time without notice.
3. Purchasing
3.1. Each Product offered for sale on the Website can be viewed by following a dedicated link displaying the article's photographic images, unit price, colors, and sizes (if applicable). For Products expressly marked on the Website as "Made to Order," the estimated lead time will also be provided.
3.2. Although Second Studio takes steps to ensure that the photographs displayed on the Website accurately reflect the original products, there may be some discrepancies due to the technical characteristics and color resolution of the device used by the Customer. Second Studio shall not be held responsible for any discrepancies in the graphic representations of the Products displayed on the Website if due to such technical reasons.
3.5. Before confirming the Order, the Customer must confirm that he/she has read and accepted the General Terms and Conditions of Sale. At the end of the purchasing process, it is advisable for the Customer to save or print off the General Terms and Conditions of Sale.
3.6. After submitting the Order, the Customer may no longer modify it.
3.7. Each Order and the Customer’s data required for the purchase shall be stored by Second Studio for the time period provided for, in compliance with applicable laws currently in force. Customer data will not be used for purposes other than the purchase, and Second Studio does not sell personal information or data.
3.8. The Customer is responsible for the accuracy of any data entered on the Website or otherwise used at the time of purchase.
4. Execution of Contract
4.1. Upon confirmation of the Order, it is submitted to Second Studio for processing and cannot be further modified or canceled.
4.2. The contract between Second Studio and the Customer shall be deemed executed as soon as the Customer receives one or more confirmation emails from Second Studio.
4.3. Second Studio reserves the right not to accept the Order in the following cases:
The Products included in the Order are unavailable;
The Customer is involved in or suspected of illegal or fraudulent activities;
There is a dispute between Second Studio and the Customer related to a previous Order;
The Customer has breached the General Terms and Conditions of Sale.
In these cases, Second Studio will inform the Customer by email, within 7 (seven) days from the date of receipt of the Order, of its cancellation. No Order shall be deemed accepted in such events.
5. Price and Method of Payment
5.1. The prices of all Products offered for sale on the Website include VAT.
5.2. The prices shall be shown in EUR.
5.3. The total price displayed in the Shopping Bag includes shipping costs within select countries. Second Studio will seek the Customer’s express consent to charge any additional costs.
5.4. International deliveries are subject to taxes and tariffs that vary from country to country. These must be paid by the Customer prior to delivery.
5.5. Orders must be paid in full even if they are not yet ready to be shipped.
Second Studio reserves the right to modify the prices of Products at any time without notice.
6. Delivery
6.1. The Products shall be delivered to the address indicated by the Customer in the Order, and a signature will be required.
6.6. Second Studio's Customer Service will provide the necessary assistance for any issues related to delivery.
7. Right of Return/Cancellation
7.1. Second Studio strives to accommodate product returns with a generous return policy. Refunds will be processed as soon as returned items have been checked and accepted. Products must be in new, unused condition with all original packaging and tags attached. Customized or "Made to Order" items cannot be returned after 24 hours of placement.
8. Limitation of Liability
8.1. Except in cases of wilful misconduct or gross negligence, Second Studio shall in no way be liable to the Customer for any indirect or consequential damages arising from the purchase of Products.
9. Force Majeure
9.1. In case of Force Majeure, Second Studio’s obligations will be postponed.
10. Copyright & Trademark
10.1. Second Studio owns the website bysecondstudio.com and its contents, which are protected by copyright.
11. Product Authenticity and Intellectual Property Rights
11.1. Second Studio guarantees the authenticity and high quality of all Products sold on the Website.
12. Disputes
12.1. The General Terms and Conditions of Sale are governed by Swedish law. Disputes will be resolved by Swedish courts.
13. Severability
13.1. If any provision of Second Studio's General Terms and Conditions of Sale is deemed invalid under applicable law, the remaining provisions shall remain in full force and effect.